Privacy Notice

This Privacy Notice is provided by Remodeled AI, LLC. It describes data handled by Command Claw shared services (the control plane and model gateway).

• We provide one isolated tenant (VM + volume) per subscriber.
• By default, we do not log or store AI prompts or AI responses in our control plane or model gateway.
• We store limited metadata needed for billing, reliability, and support.

This notice does not describe what you store inside your tenant. Your tenant is your environment and may contain user content depending on your configuration.

We use the information above to provide and operate the Service (provisioning your tenant, maintaining billing state, enforcing credits, and monitoring reliability).

We may also use limited information for security (for example: abuse prevention and incident response) and to provide support when you request it.

Depending on your location, we process personal information under one or more of these bases:

• To perform our contract with you (provide the Service).
• To comply with legal obligations (for example: tax, accounting, or lawful requests).
• For legitimate interests (for example: security, abuse prevention, and reliability).
• With your consent, where required (you may withdraw consent where applicable).

Shared services (control plane/model gateway) store billing, metering metadata, and infrastructure metadata.

Your tenant VM + volume stores OpenClaw state, workspace data, and tenant secrets such as your Telegram bot token. If you run skills or integrations, those may store additional data in your tenant.

We use essential cookies and similar technologies to run the Service (for example: to keep you signed in and protect against abuse). We do not use advertising cookies.

We use vendors to provide the Service, such as Stripe (billing), Resend (transactional email), Railway (hosting shared services), Neon or Railway Postgres (database), DigitalOcean (tenant droplets/volumes), Porkbun (DNS), and AI providers (for example: OpenAI, Anthropic, and Google Gemini) via our model gateway.

We may update subprocessors over time. We share only what is reasonably necessary for each vendor to perform their role.

We may share information:

• With vendors/subprocessors that help us provide the Service.
• To comply with law or respond to lawful requests.
• To protect the Service and our users (for example: fraud and abuse prevention).
• In connection with a merger, acquisition, financing, or sale of assets (in which case information may be transferred as part of the transaction).

If you cancel, we delete your tenant droplet and volume when your subscription period ends. This removes data stored on that tenant volume.

We may retain limited billing and accounting records as required for legitimate business and legal reasons.

Tenants are isolated from each other (one tenant per VM + volume). We avoid storing sensitive content in shared services by default and design systems so secrets are not unnecessarily exposed.

No system is perfectly secure. You are responsible for securing and backing up data inside your tenant, including any skills you install.

You can access and update certain account information from your dashboard. You can also request deletion by cancelling your subscription, which triggers tenant deletion at the end of the billing period.

Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your personal information. To make a request, email contact@remodeled.ai.

We may need to verify your identity before fulfilling a request, and we may deny requests where legally permitted (for example: to comply with law or protect security).